If solutions are our business, why is it that there are often solutions implemented that aren’t really solutions at all? Or, at least, don’t actually solve a real and existing problem. It is strange that we all earn our money resolving challenges for business, yet we tend to stick with the familiar technology driven solutions. On the other hand, if we stick to real business situations and the challenges they face, we come up with solutions that will only work in a few situations.
Tech driven IT no longer has reason to survive. We tell ourselves this for a long time now, but we still do it. This is why: we just don’t get it. And we need to stop thinking that we get it. Business’ problems are for the business, we just need to facilitate how they can be solved.
Example: I heard, in a tech session, the following statement: ‘we use a business driven, instead of technology driven, approach. Now the customer can think in ways of business processes instead of screens in their applications and systems’. On my return question about what this actually solved, there was no answer. In my (humble) opinion, moving to SOA structures so the customer can move from ‘screen-thinking’ towards ‘process-thinking’ about their systems, is just a solution, not the problem that is solved. Simply because thinking in screens in itself is not a problem. But it can have implications. There you go.
